Privacy Notice

Controller

Giant Manufacturing Co., Ltd. is the controller (or equivalent term under applicable law) and is responsible for your personal data (referred to as "Giant Group" "we", "us" or "our" in this privacy notice).

If you have any questions about this privacy notice, including any requests to exercise your rights, please contact us using the details set out below.

Contact details: https://www.giantgroup-cycling.com/en/contact
Postal address:  No. 999, Sec. 1, Dongda Rd., Xitun Dist., Taichung City 40763, Taiwan (R.O.C.)

Changes to the privacy notice and your duty to inform us of changes

We keep our privacy notice under regular review. This version was last updated on the date shown at the top of this notice. We may update this privacy notice from time to time, and will provide you with notice of such changes to the extent required under applicable law.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data or information where the identity or identifiers have been removed such that there is no reasonable prospect of re-identification (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes address, email address and telephone numbers.
• Resume Data includes education, career path, autobiography and photo.
• Content Data includes the content of the whistleblowing, the content of the complaint event, the media contact, the investor/shareholder contact, the supplier contact, and the employee contact.
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website.

We may aggregate your Usage Data to calculate the percentage of users accessing a specific website or application feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any so called Special Categories of Personal Data about you as defined in certain laws (and for the purposes of this privacy notice this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

This website and our mobile apps are not intended for, or designed to be attractive to, children under the age of 18 and we do not knowingly collect data relating to such children.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

We use different methods to collect and hold personal data from and about you including through:

• Information you provide to us through direct interactions. You may give us your Identity and Contact Data by post, phone, email or otherwise. This includes personal data you provide when you:
  • use this official website
  • provide feedback or contact us by email provided on this official website
• Information collected by your use of our services. For example, Usage Data will be collected when you use our websites.
• Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using server logs and other similar technologies. Further details are as followed.

   

  We use cookies and similar technologies as permitted under applicable law to help us remember you and your preferences when you revisit our website or applications. These cookies may stay on your browser into the future until they expire or you delete them.

  Cookies allow our website to recognize your device and make our website work more efficiently, letting you navigate between pages, remembering your preferences and generally improving your experience. This helps us provide you with a better experience when you browse our website. Cookies allow us to analyse the performance of our website so that we can make improvements.

  Here are the cookies we use on our website:

   

  Necessary cookies

  These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions you make related to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

   

  Traffic analysis cookies

  These cookies allow us to count the number of visitors and traffic sources so that we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the website. All information these cookies collect is anonymous and therefore aggregated. If you do not allow these cookies we will not know when you have visited our website and will not be able to monitor its performance.

   

  We do not currently use technology that recognizes a “do-not-track” signal from your web browser.

Here is a list of cookies we use on our website:

We will only collect and use your personal data when the law allows us to. Most commonly, we will collect and use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• As permitted by applicable law, where it is necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.
• Where we have your consent to do so.

Purposes for which we will collect and use your personal data

We have set out below the ways in which we may collect and use your personal data, along with the relevant legal bases we may rely on to do so.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data and requirements under applicable law. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below. In certain cases, we may need to process your personal data to fulfill our contractual obligations to you or comply with applicable laws. Failure to provide the requested personal data may result in our inability to deliver certain services or fulfill our obligations effectively. We only collect and process personal data necessary for these purposes and in accordance with applicable data protection laws.

Please note that we may process your personal data without your knowledge or consent, in compliance with applicable law.

We will collect and use your personal data to provide you with products and services, to enhance your experience using our sites. Examples of the purposes for which we may collect and use your personal data, include:

Where necessary in accordance with applicable law, we will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

We may share your personal data with the third parties, such as:

• Other companies in the Giant Group (company list ) that are involved in the provision of products or services to you;
• Service providers, vendors, and contractors who perform services on our behalf and who may act as processers (e.g., who provide IT and system administration services, payment processing services, customer service, or marketing).
• Professional advisers, such as lawyers, bankers, auditors and insurers (e.g., where they are providing us with advice or when we need to make a claim on any insurance policies).
• Regulators and authorities who require reporting of processing activities in certain circumstances (e.g., tax authorities or authorities responsible for preventing fraud).
• Law enforcement authorities that submit binding legal requests for information that includes your personal data. We may also share personal data on receipt of non-binding requests where we consider that it is in our legitimate interests to do so and this is not outweighed by your fundamental rights and freedoms.
• Where your personal data is relevant to any litigation or alternative dispute resolution in which we are involved, we may share your personal data with the other parties to that dispute or the courts (e.g., in disclosure or discovery).

 

Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets (or other third parties for example when connected with due diligence or planning exercises undertaken in relation to such a transaction). Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

 

Personal data that we process about you may in some cases be further transferred to Giant Group affiliates and other third parties that are based outside of the jurisdiction in which you are based. When transferred outside of your jurisdiction of residence, your personal data may be subject to lawful requests by foreign law enforcement and other authorities. Where necessary, we ensure appropriate safeguards are in place for transfers to such third parties to protect your personal data (such as model clauses approved for this purpose by the EU Commission and the UK Information Commissioner).

You have a right to contact us for more information about the safeguards we have put in place to ensure the adequate protection of your personal information when it is transferred outside of your jurisdiction. To obtain such information, please use the contact details contained in this notice.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

This includes:

• Managerial measures. Establishment and implementation of an internal management plan, and regular training for employees handling personal data.
• Technical Measures. Management of access rights to the personal data processing system, installation of access control systems and personal data to those employees, agents, contractors and other third parties who have a business need to know, encryption of unique identification information and passwords, installation and regular updates of security programs.
• Physical Measures. Access control for data processing rooms, data storage rooms, etc.

 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory or other requirements.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of media contact, investor/shareholder contact, supplier management, employee management, complaint handling, resume collection, etc. We will use it to analyze the problem, contact you, as well as satisfying any legal, regulatory, or reporting requirements. The data will be used for five years and the area is limited to the in which our principal place of business is located. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

You may exercise the following rights in accordance with the applicable laws. You can exercise these rights through the contact us.

• Inquiry or request to read.
• Request to make a copy.
• Request to supplement or correct.
• Request to stop collecting, processing or using.
• Request to delete.
• Other rights subject to applicable laws.

If you reside in the U.S.:

Your Privacy Rights

Accessing or Correcting Your Information. You can access, correct, or delete certain information through the “contact us”.

Cookies. You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites. If you block cookies performance on our website, it may be impaired and certain features may not function at all.

If you reside in Nevada, please refer to Annex 1, our U.S. State Privacy Notice which supplements this privacy notice.

If you reside in the EEA or UK

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request erasure of your personal data. In certain circumstances, this enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (i) if you want us to establish the data's accuracy; (ii) where our use of the data is unlawful but you do not want us to erase it; (iii) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (iv) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us.

You also have the right to make a complaint at any time to the relevant supervisory authority in the jurisdiction in which you are based, such as the Information Commissioner's Office (the UK regulator for data protection issues). We would, however, appreciate the chance to deal with your concerns before you approach a supervisory authority so please contact us in the first instance.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, unless prohibited by law, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, to the extent permitted by law, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. Your request will be denied if we cannot verify your identity.

Time limit to respond

Unless a shorter time period is prescribed by law, we try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

If you reside in another jurisdiction:

You may have certain rights in relation to your personal data if you reside in a jurisdiction other than the EEA, UK, or U.S. If you reside in such jurisdiction, please contact us using the details in this privacy notice if you wish to understand your personal data rights.