Giant Group today provided an update regarding the Withhold Release Order (WRO) issued by U.S. Customs and Border Protection (CBP), summarizing the implementation results of its Zero Recruitment Fee policy, the progress of its Corrective Action Plan (CAP), and ongoing enhancements to worker grievance mechanisms.

Zero-Fee Policy Fully Implemented; All Refunds to Current Migrant Workers Completed
Following the completion of the first phase of refunds in mid-October, the company finalized the second phase of all remaining refunds to current migrant workers on December 1.
The refund calculations and procedures were implemented in accordance with recommendations from a third-party independent auditor, following international standards and thorough fact-finding investigations and assessments.  All refund amounts have now been fully transferred to the workers’ accounts. This development signifies the full implementation of the Zero Recruitment Fee responsible recruitment policy and marks an important milestone in the company’s human rights and labor governance efforts and responsible recruitment practices.

Corrective Action Plan Progressing on Schedule; Pursuing Swift WRO Modification (revocation)
Giant Group has proactive implementation of a detailed Corrective Action Plan (CAP) in accordance with recommendations from the third-party independent audit organization. The CAP includes corporate policy updates and enhanced recruitment management systems, coupled with extensive online and on-site training programs designed to promote labor rights awareness and strengthen workers' rights consciousness. It is the company's goal to pursue the swift lifting of the WRO and establish an elevated and positive example for the enhancement of labor and human rights governance through the collaboration with CBP.

Enhanced Grievance Mechanisms: Dual Channels via 1955 Hotline and GTMCare
Giant Group emphasized that effective grievance mechanisms constitute a core component of international human rights governance. The company has strengthened its internal GTMCare grievance procedures and promotion of the 1955 migrant worker hotline. Giant expressed its intention to continue to work jointly with government authorities to further strengthen the effectiveness and accessibility of the 1955 mechanism, ensuring migrant workers can voice their concerns and obtain prompt support through more accessible and safer channels.

Continued Compliance Efforts and Commitment to Transparency
Giant Group will continue advancing all CAP-related improvement measures, strengthen grievance mechanisms, and implement related measures to actively safeguard and enhance migrant worker rights. Should CBP or relevant authorities request additional actions, the company will fully comply.

Giant Group will provide regular updates on its official platforms to ensure transparency and remains committed to further strengthening systems that protect migrant worker rights.

More information will be available at the official CBP WRO Website: https://esg.giantgroup-cycling.com/en-US/prresponse01