Giant Group has recently submitted its formal Petition for Modification of the Withhold Release Order (WRO) and evidence of its Corrective Action Plan (CAP) to U.S. Customs and Border Protection (CBP), striving for the fastest possible revocation of the WRO.
After receiving Giant Group’s Petition, CBP promptly agreed to hold an in-person meeting with Giant Group's senior management regarding Giant Group’s progress in mid-December, even in the midst of the Christmas holiday season. In that meeting, Giant Group and CBP discussed the company’s swift and decisive actions, pursuant to the recommendations of the internationally recognized independent auditor. In particular, the parties discussed the full implementation of the Zero Recruitment Fee policy and completion of associated reimbursements to migrant workers, the completion of the move to new dormitories, and the implementation of improved overtime protocols
Giant Group also discussed continued enhancements to its worker grievance mechanisms, including the government-operated 1955 Hotline and the company’s internal GTMCare grievance platform. Through this dual-channel approach, Giant Group aims to further improve the accessibility, user-friendliness, and trustworthiness of its grievance mechanisms.
Giant Group found the meeting with CBP productive and thanked CBP for their attention and the priority they placed on reviewing Giant Group’s Petition. CBP likewise thanked Giant Group’s senior management for their active attention and direct participation in the matter. Both parties agreed to maintain clear and effective communication regarding follow-up materials and coordination, supporting the orderly progression of the review process.
Giant Group reiterates its commitment to advancing all improvement measures with integrity, transparency, and concrete action, in close coordination with CBP’s review process. The Group will continue to pursue steady progress in accordance with applicable procedures and will provide further updates as appropriate.
More information will be available at the official CBP WRO Website: https://esg.giantgroup-cycling.com/en-US/prresponse01
